Return & Refunds


Return & Refunds

THANK YOU FOR SHOPPING WITH US!
If Products supplied to you are damaged or faulty or are not the products you ordered, please contact and inform us as soon as possible via our email info@masnyc1.com. We will refund products that were damaged or faulty at the time of supply to you.
Please return the products to the following address in the original condition within 30 days of receipt, indicating your reason for return including, your preferred action (replacement or refund), a copy of your receipt, and we will assess your return request within 3 working days. All returns should be sent with supporting documentation in original or appropriate packaging. We reserve the right to refuse a refund or exchange.
Please note if it has been over 30 days from the date your received your item(s) then we are unable to accept your return.